Work order filters

By default, the app displays all work orders that you have access to. If you want to view a specific set of work orders (such as high-priority work orders), you can filter the list to view only those work orders.

There are two main types of filters: built-in filters and custom filters. Built-in filters are preset, while custom filters are created and customized by users.

You can access your filters by clicking the Filters bar:

Apply a filter by selecting it from the Work Order Filter list:

Built-in filters

Built-in filters include both status filters and quick filters. 

Status filters allow you to filter for all work orders of a specific status or status group (also called a status control).

For example, if you select Open, only work orders with the Open status will be displayed. If you select Active, which is a status group, all work orders with any status within the Active group will be displayed.

Quick filters include the following:

• All work orders: Filters for all work orders you have access to.
• Active, overdue work orders: Filters for work orders with a status in the Active status group, and a suggested completion date that has already passed. 
• Active, high priority work orders: Filters for work orders with a status in the Active status group, and a priority of High or Highest. 
• My active work orders: Filters for work orders assigned to you, with a status in the Active status group.
• Work requests: Filters for work orders with the Pending status.

Custom filters

You can create and edit your own custom filters. To create a new custom filter, you can click the + icon in the Filters bar:

To learn more about custom filters, see Create, edit, and delete custom filters.