This article covers the most common questions about using the app:
We support the latest version of following browsers:
- Chrome
- Firefox
- Safari
To learn more about our technical requirements, see Technical requirements.
There are 3 ways to change your password:
-
In the app, by clicking the Change Password button in your user account:
-
On the login screen, by clicking the Forgot your password? link:
- By contacting your administrator
To learn more, see Change your password.
We have translated our web app, mobile app, and work request portal into the following languages:
- Danish
- French (Canada)
- French (France)
- German
- Italian
- Norwegian
- Polish
- Portuguese (Brazil)
- Portuguese (Portugal)
- Russian
- Spanish
- Swedish
- Thai
You can also create custom localizations for these and other languages. To learn more, see Custom localizations.
Where can I find Fiix's security and compliance documents?
You can request access to our Trust Portal. Once you've been given access and someone from your organization has signed a nondisclosure agreement (NDA), you'll be able to access those documents.
To learn more, see Fiix Trust Portal.
Is Fiix compliant with SOC 2, GDPR, 21 CFR Part 11, etc.?
You can find compliance and security information in our Trust Portal. To learn more, see Fiix Trust Portal.