Before you begin
Plans: Basic, Professional, and Enterprise
If your organization uses terms other than the standard ones we provide, you can use our customized localizations feature to change the text that's displayed in the CMMS. For example, if your organization calls work orders "maintenance requests", you could create a customized localization where you change that term.
In the web app, the text that's displayed to users depends on the language associated with their user account. For example, if you set a user's account to use a customized version of Spanish, they'll see the customized Spanish text.
In the mobile app, the text that's displayed to users depends on the default language for your CMMS and the user's device language.
This means that users will only see customized text in the mobile app if:
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The customized language is set as the default language for your CMMS,
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The customized language is one of the supported languages, and
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Their device is set to display that language
Note
If a user is already logged in when you save customized translations, they will have to log out and log back in before they see the updated text.
For example, if the default language is set to a customized version of English, and the user's device is set to display English, the user will see the customized English terms in the app.
In cases where a user's device is set to display a language other than the default one for your CMMS, the mobile app will always display the standard (i.e. non-customized) version of that language.
Continuing the example above, if another user's device is set to display Spanish, they would see the standard Spanish text, rather than any customizations (because the default language is set to English). If you later changed the default language for your CMMS to a customized version of Spanish, they would then be able to see customized Spanish text, while English users would then see the standard English text (because the default language is set to Spanish).
The flow chart below illustrates the logic the mobile app uses to determine which text to display:

The table below illustrates some examples of what text is displayed in the web and mobile apps, depending on the default and user account language settings:
Default language |
User account language |
Device language |
Web app displays |
Mobile app displays |
---|---|---|---|---|
Standard English |
Standard English |
English |
Standard English |
Standard English |
Standard English |
Standard English |
Spanish |
Standard English |
Standard Spanish |
Customized English |
Customized English |
English |
Customized English |
Customized English |
Customized English |
Customized Spanish |
Spanish |
Customized Spanish |
Standard Spanish |
Customized Spanish |
Customized English |
Spanish |
Customized English |
Customized Spanish |
To learn more about customized translations, see the following articles: