Before you begin
Version: v5 (what does this mean?)
Plans: All plans
Assigning a work order indicates who's responsible for it. You can either assign a work order to an individual user, or to a user group (meaning that anyone in that user group can pick up the work order).
When you assign a work order, the user you select (or the users in the user group you selected) receive an email notification that the work order has been assigned to them.
To assign a work order to a user or user group:
- If the work order you want to assign isn't already open, click it in the work order list (in Maintenance > Work Orders).
- In the General tab, click the arrow next to the Assigned To User field to select a user or user group:
- Click Save in the top menu bar.