Log work on a task in the mobile app

In this article:

• Log work on a task
• Edit logged task work
• About quick complete

Log work on a task

To log work on a task in the mobile app:

1. In the mobile app, tap Work Orders ().
2. Tap the work order to log work on:
   
3. Under the Tasks tab, tap Log work under any task:
   
4. Log the technicians's name, the time spent on the task, and any additional notes:
   
5. Leave the Complete task toggle on to complete (close) the task. Tap the toggle off to log work but leave the task open:
   
6. Tap Save.

Edit logged task work 

To edit work logged on a task:

1. In the mobile app, tap work orders ().
2. Tap the work order to edit logged work on:
   

3. Under the Tasks tab, tap Log work on any task to edit its previously-logged work:
   

   Note on task colours

   The badge colours (stripes on the leftmost side of the task cards) show when work has been logged on a task:

   • Blue badge shows work has been logged:
     
   • Grey badge shows that no work has been logged:
     
   • Green badge shows that the task has been marked complete:
     

   Logged work can be edited on blue and green tasks. Grey tasks do not have any logged work to be edited.

4. Tap View previously logged work:
   
5. Choose which previously-logged task work to edit:
   
6. Edit the task information. This will rewrite the previously-logged task notes, including closing or re-opening the task. 
7. Tap Save.

About quick complete

Quick complete auto-completes all the listed tasks on the work order:

Quick complete will log work for each task with the following information:

• Completed by: the user who tapped Quick complete. 
• Time spent: 00:00
• Task notes: None
• Task marked complete. 

These auto-generated logs can be individually edited, if desired (see Edit logged task work above).