Before you begin
Version: v6 (what does this mean?)
User groups streamline work order assignments, notifications, and permissions so that users can more easily be categorized according to their position and the hats they wear in your organization.
When assigned to a user group, a user gains the assignments, notifications, and permissions of that user group.
In multi-site configurations, users can be assigned to user groups in sites or regions. A user assigned to a user group at a site gains the assignments, notifications, and permissions of that user group only at that specific site and not at any others. This is a notable difference from system roles, which are never site-specific and always apply across the whole CMMS.
System roles and user groups both categorize users according to how they interact with your organization and with the CMMS. User groups combine work order assignments, batch notifications, and permissions, while system roles only have to do with permissions. Permissions in user groups typically deal with users performing work in the real world, while permissions in system roles give users the ability to manage the CMMS itself.
To learn more about user groups, see the following articles: