Before you begin
Version: v6 (what does this mean?)
This article includes:
For more information on deleting user groups, see:
Decision guide for deleting user groups
| Case | Suggestion |
|---|---|
|
Data on this user group might be used for complex or complete reports in the future |
Do not delete. Instead, mark this group as “retired” by editing the name and moving the users to a different group. Deleted groups are available in work order reports but the reporting capabilities are more limited compared to existing groups. |
| The user group won't be used or reported on again | Can delete. Work orders assigned to deleted user groups retain the historical data but the reporting capabilities are more limited than with non-deleted groups. |
| The wrong group was made, or you want to undo your work | Can delete. |
| The user group needs to be renamed or edited | Rename the user group by editing it. |
|
The user group isn't used often, or I want this user group to be hidden
|
Do not delete if you still want to use the group. Deleting does not hide the group. It removes the group from active work orders and deletes it from the user table of your tenant. |
| I want to get rid of a group that has never been used. | Can delete. |