About account settings

Account settings is a browser window that opens when admins click Account Settings in the CMMS. Do not bookmark the account settings page. The unique link can only be accessed for a short time via the CMMS due to security reasons. 

To access Account Settings:

1. Log in to your CMMS from your macmms.com URL (e.g. example.macmms.com)
2. Click Settings > Account Settings:
   
3. A new, secure session in your browser window will open with the URL ecomm.fiix.software/my-account-home. You can make changes to your account from this window until the session times out. 
4. If your session times out or you're receiving errors when trying to make changes, log in to the CMMS again and click account settings to open a new session.

Account settings features

Users can access the following features through account settings:

• View account status
  • Overall CMMS status
  • CMMS plan
  • Billing status
• Change payment information
  • Add, remove, or edit credit card used for subscription payment
• Upgrade plan
  • Upgrade from Free or Basic to a higher tier plan.
  • To downgrade your plan or cancel your subscription, contact support.
• Manage licenses
  • View total licenses and used licenses (each active user requires 1 license)
  • Add, remove, or edit number of available licenses.
• View invoices
• View order history
• Contact support