Ask questions in Fiix Maintenance Copilot

To open Fiix Maintenance Copilot, click the Copilot icon located in the top right corner of any page. The chat window opens and displays the intro message:

You can close (or reopen) the chat window by clicking the same icon in the top right corner.

Copilot always starts the conversation by asking if you want to chat about a specific asset. Depending on which option you choose, see either Ask asset-specific questions or Ask general questions below. 

Ask asset-specific questions

When chatting about a specific asset, you can ask questions about maintenance procedures as well as  the asset's records and data (part of the "talk to your data" feature).
 

To ask asset-specific questions:

1. Click Yes:
   
2. When prompted, type the name of the asset you want to ask questions about:
   
   All future responses will be about this asset unless you enter "start over".
    

3. Ask your questions.

   If the response includes links to the asset or work orders, you can click one of the links to open the corresponding record in a new browser tab:
   
   If the response includes multiple entries of your data, click List or Table to view it in different modes:
   

4. To switch assets or to start asking general questions instead, type “start over”.
   The copilot will ask you the first question again:
   

Ask general questions

If you don't specify an asset to chat about, you can ask questions about your data that isn't specific to an asset, as well as how to use Fiix.

To ask general questions:

1. Click No:
   
2. Ask your questions:
   
3. To start asking questions about a specific asset instead, type “start over”. 
   Copilot will ask you the first question again: