Assign a work order (v6)

Assigning a work order indicates who's responsible for it. You can either assign a work order to an individual user, or to a user group (meaning that anyone in that user group can pick up the work order).

When you assign a work order, the user you select (or the users in the user group you selected) receive an email notification that the work order has been assigned to them.

To assign a work order:

1. If the work order you want to assign isn't already open, click it in the work order list (in Maintenance > Work Orders).
2. In the Summary tab, click the Add button in the Assign to User field:
3. Do one of the following:
   • To assign the work order to an individual user, select that user in the Users tab.
   • To assign the work order to a user group, select that group in the User Groups tab.
4. Click Save.