Before you begin
Plans: Enterprise only
Audience: Administrators
The audit trail CSV files contain the following information about work orders:
Column |
Description |
---|---|
Time |
The date and time that the change occurred (in the UTC timezone). |
Site |
The site that the work order is for. |
Service |
The type of item that's being changed:
|
Identifier |
For changes directly to work orders, the work order ID is displayed in this column. For changes to items within a work order, this column will be blank. |
Parent |
For changes directly to work orders, this column will be blank. For changes to items within a work order, this column displays the work order's ID. |
Status |
The work order's status at the time the change was made. |
Asset Code |
The name of the asset that the change was made for in the work order. For example, if the change was adding a task for a specific asset, that asset's name would be displayed in this column. |
Modified By |
The username (or email address) of the user who made the change. |
Action (CRUD) |
The type of action (also called an event) that this change represents. The possible actions are: CREATE, UPDATE, and DELETE. |
Key |
The key for the field being updated. For example, a change to the asset assigned to a work order would have the key "intAssetID". |
Value |
The value associated with the change. For example, for a status change, this column would display the status that was assigned to the work order in this change. Note: Values in audit trail are limited to 1000 characters. For example, if a work order's description has more than 1000 characters, the file will only include the first 1000. |