Before you begin
Version: v5 (what does this mean?)
Plans: Professional, Enterprise
Attachments allow you to add additional information, such as user guides or images, to your task.
There are three types of attachments:
- Files, which get saved directly in the work order. For example, you could upload a PDF version of the asset's user guide, or an image of a malfunction.
- Links, which allow you to direct users to information that's already been uploaded to the web. For example, you could link to an instructional video from the asset manufacturer's website.
- Notes, which allow you to add any additional information about the work order.
To add an attachment to a task:
- Navigate to the work order for the task you want to modify in Maintenance > Work Orders.
- Click the Labor Tasks tab:
- Click the task you want to add attachments to.
- Under Attached Files And Media, click the + button:
- Do one of the following:
- If you are uploading a file:
- In the drop-down list at the bottom left of the tab, select File:
- Click the New icon ().
- Select the files you want to attach to the work order.
Alternately, you can click and drag local files to upload them to the work order. - Click OK.
- In the drop-down list at the bottom left of the tab, select File:
- If you are adding a link:
- In the drop-down list at the bottom left of the tab, select Link:
- Click the New icon ().
- Enter a title for the link in the Name field, the URL of the link in the Link field, and any necessary notes:
- Click OK.
- In the drop-down list at the bottom left of the tab, select Link:
- If you are adding notes:
- In the drop-down list at the bottom left of the tab, select Note:
- Click the New icon ().
- Enter a title for the note in the Name field and then fill out the Notes field as needed:
- Click OK.
- In the drop-down list at the bottom left of the tab, select Note:
- If you are uploading a file:
- Select the checkboxes for the uploaded items you want to add:
- Click OK, and then OK again.
- Click Save in the top menu bar.