Dashboard FAQ

Use the links below to jump to a specific question:

What's the difference between standard and shared dashboards?

Standard dashboards come pre-configured with your CMMS. There are four available: administrator, manager, technician, and purchasing. These standard dashboards include the most common widgets that these user mights need. Additionally, the standard administrator and manager dashboards grant create, edit, and delete permissions to users assigned them. To learn more, see Configuring Dashboard Permissions.

Shared dashboards are custom dashboards that managers and administrators create to share with the appropriate users. For example, if the none of the standard dashboards suit a user group (like Executives), you could create a shared dashboard that better meets their needs. You can tell which ones are shared dashboards because they have a shared dashboards icon (icon_shared_dash.png) on their tab.

What is a widget?

A widget is what we call one of the boxes on the dashboard.

Widgets are pre-built movable, resizable metrics you can set up to give you your chosen KPIs at a glance. 

Why can't I see this new dashboard?

The dashboard is available on our new Basic, Professional, Enterprise and Performance tiers.

Please contact your account manager at for details on how to upgrade to a supported tier.

If you are on one of our supported tiers and cannot see the new Fiix Dashboard, send an email to

What happens if I accidentally delete all my dashboards

You will have a blank dashboard. If you have sufficient permissions you can reload your default dashboard.

The widget I want doesn't exist

Contact your account manager at if you have ideas for new widgets.

We do value your input and earlier versions of Fiix were made entirely through customer's suggestions and we are always looking for ways to always make Fiix better and make your job easier.

Why can't I edit my dashboard?

Administrators can configure permissions so that users can't edit their dashboards. By default, administrators and managers will always be able to edit dashboards, but other users will only be able to if editing has been enabled. To learn more, see Configuring Dashboard Permissions.

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