Introductory training videos – Help Center

As part of our commitment to product education, we're pleased to offer free access to recordings of our introductory training courses. There are 6 different courses, designed to onboard new team members using the Fiix CMMS, or to give existing users a refresher on the basics. The courses focus on broader product knowledge rather than specific implementations.

You can view recordings for any of the sessions using the links below.

Course	Topics	Recording
System Overview	Basic navigation Guest maintenance requests Asset hierarchy Adding assets, documents, and files Scheduled maintenance Work orders Inventory Fiix Mobile	Link
Work orders	Managing guest requests General work order process and flow Scheduling work orders Using the Fiix mobile app for work orders	Link
Scheduled maintenance	Building and maintaining task groups Creating scheduled maintenance and triggers Nesting preventive maintenance schedules Projecting and load-balancing preventive maintenance	Link
Purchasing and RFQs	Managing suppliers Creating and managing purchase requests Creating and managing RFQs Approving and sending purchase orders Receiving purchase orders Useful purchasing reports	Link
Inventory, parts, and supplies	Creating new parts Adding and managing parts locations Managing bill of material (BOM) groups Setting minimum quantities for parts Consuming parts on work orders Planning parts on preventive maintenance Performing inventory counts Useful reports	Link
Basic reporting	Running pre-configured business reports Making basic modifications to pre-configured reports Creating a basic report	Link
Mobile (for admins & managers)	Change management tips for switching to the new mobile app Sorting, prioritizing, logging, and closing work orders Creating new work orders and reviewing work requests Viewing asset details and asset history Managing parts and running inventory cycle counts Configuring mobile app features as an administrator	Link
Mobile (for technicians)	Sorting, prioritizing, logging, and closing work orders Creating new work orders and reviewing work requests Viewing asset details and asset history Managing parts and running inventory cycle counts	Link

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