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Introductory training videos

As part of our commitment to product education, we're pleased to offer free access to recordings of our introductory training courses. There are 6 different courses, designed to onboard new team members using the Fiix CMMS, or to give existing users a refresher on the basics. The courses focus on broader product knowledge rather than specific implementations.

You can view recordings for any of the sessions using the links below.

Course

Topics

Recording

System Overview

  • Basic navigation

  • Guest maintenance requests

  • Asset hierarchy

  • Adding assets, documents, and files

  • Scheduled maintenance

  • Work orders

  • Inventory

  • Fiix Mobile

Link

Work orders

  • Managing guest requests

  • General work order process and flow

  • Scheduling work orders

  • Using the Fiix mobile app for work orders

Link

Scheduled maintenance

  • Building and maintaining task groups

  • Creating scheduled maintenance and triggers

  • Nesting preventive maintenance schedules

  • Projecting and load-balancing preventive maintenance

Link

Purchasing and RFQs

  • Managing suppliers

  • Creating and managing purchase requests

  • Creating and managing RFQs

  • Approving and sending purchase orders

  • Receiving purchase orders

  • Useful purchasing reports

Link

Inventory, parts, and supplies

  • Creating new parts

  • Adding and managing parts locations

  • Managing bill of material (BOM) groups

  • Setting minimum quantities for parts

  • Consuming parts on work orders

  • Planning parts on preventive maintenance

  • Performing inventory counts

  • Useful reports

Link

Basic reporting

  • Running pre-configured business reports

  • Making basic modifications to pre-configured reports

  • Creating a basic report

Link

Mobile (for admins & managers)

  • Change management tips for switching to the new mobile app

  • Sorting, prioritizing, logging, and closing work orders

  • Creating new work orders and reviewing work requests

  • Viewing asset details and asset history

  • Managing parts and running inventory cycle counts

  • Configuring mobile app features as an administrator

Link

Mobile (for technicians)

  • Sorting, prioritizing, logging, and closing work orders

  • Creating new work orders and reviewing work requests

  • Viewing asset details and asset history

  • Managing parts and running inventory cycle counts

Link

 
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