Release notes: August 9, 2021

This release includes the following changes:

API enhancements

Our API (version 2.24.0) now includes a new FollowOnWorkOrders RPC that allows you to configure (or delete configurations for) follow-on work orders and notifications for inspection task results. These configurations can be applied to any inspection task in a work order, scheduled maintenance, or task group.  

To learn more, see our API Reference guide.


Change asset status in mobile work orders

Before you begin

In this release, you can now change an asset’s status directly in the Tasks tab of a work order. 

To update an asset’s status in a work order:

  1. Navigate to Work Orders > Tasks.

  2. Tap the menu icon:

    menu icon highlighted
  3. Tap Update Status.

  4. Tap Reason To Set Offline/Online:

    Reason To Set Offline field highlighted
  5. Select a Reason for setting the asset online or offline.

  6. Tap Save.

Note: The Affected WO field is also displayed, but is non-editable and contains the work order code.

As part of this release, we’ve also added a visual indicator for an asset’s status in the Work Orders > Details and Work Orders > Tasks tabs. The indicator will appear green when an asset is online and gray when it’s offline.

Two assets showing a green and gray visual status indicator

Additional mobile enhancements

This release also includes the following enhancements to the mobile app:

  • We’ve improved the parts search by making it more flexible. 

  • We’ve improved accessibility by updating the Log Work button and task icons.

  • On the iOS app, we’ve improved the performance for uploading files.

  • On the iOS app, we’ve added a new Not Synced indicator on the Tasks and Work Order tabs when details are not synced with the server. 

  • On the Android app, we’ve improved how tasks sync from the app to the server.


Bug fixes

The following bugs were fixed in this release:



53883, 54281

iOS: Fixed an issue that prevented added labor tasks from syncing with the server.


Android: Adding a result to a text task no longer results in an error.


Android: Fixed an issue where the Work Order Status dropdown list became unresponsive after clicking the files tab.


Android: Fixed an issue where Additional Info would  not appear in the Asset Online and Offline History.


Fixed an issue in the asset Log tab where the app sometimes displayed IDs in place of the Work Order Status and Maintenance Type.

54791, 54808, 54823, 54891, 55140, 55143, 55154, 55476, 55763

Fixed an issue where the next trigger time for scheduled maintenance was sometimes displayed an incorrect time.

54109, 55617

Fixed an issue that prevented you from entering credit card expiry dates later than 2025.

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