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Mobile app adoption resources

Need help switching to the new mobile app? We’ve got you covered! 

The resources in this article are divided into sections based on what you’re hoping to learn and where you’re at in the process:

Switching to the new app

The following resources will help you in the initial stage of switching to the new app:

Resource Format Description
How to switch to the new Fiix mobile app PDF Provides instructions for deleting the legacy app and installing the new one. This is a helpful resource to share with team members who are moving from one app to the other.
Switching to the new mobile app: FAQs Article Learn about why we’re sunsetting the legacy app and the benefits of using the new app.
Helping your team get started with a mobile CMMS app Blog post Provides tips for getting your team started with the new mobile app. This is the best place for you to start the process of adopting the new app.
Administrator training Video Covers both change management and how to use the most common features in the app.

 

Configuring the new app

If you’re looking for information about enabling features in the mobile app (such as editing assets, viewing closed work orders, or viewing work requests), check out the Mobile app settings section of the help center. Each article provides instructions for enabling a specific feature in the mobile app, such as business tracking or viewing closed work orders.

Using the new app

The following resources will help you and your team learn how to use the new app:

Resource Format Description
Android quick-start guide PDF Helps you learn the basics of the new mobile app, including downloading it, logging in, and navigating.
iOS quick-start guide
Technician training Video Learn how to use the most common features in the app, such as managing work orders and viewing asset information
Mobile app section Articles This section of the help center contains all of our how-to articles for using the mobile app.
Inventory cycle count in the mobile app Video A demo of the inventory cycle count feature in the mobile app.
Managing assets in the mobile app Video A demo of how to manage assets in the mobile app.
Work orders in the mobile app Video A demo of the work orders feature in the mobile app.
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