Work order insights are available to customers on the Professional and Enterprise tiers who meet the following requirements:
You must have at least 500 closed work orders in your CMMS.
Your work orders must consistently have the the description field (also called the Summary of Issue field in the web app) filled out.
At least 2 work order fields must be filled in, at least 30% of the time.
The majority of our customers already meet these requirements. If you're not sure whether you do, please check with a Fiix representative.
You can request access to work order insights by completing this form. In the form, you'll be asked to specify the following information:
Who we should send the report to (including their email addresses)
Which sites the report should include
The frequency for the report (daily or weekly)
(For weekly reports) Which day of the week you want to receive reports.
Once you complete the form, it will take 1-2 weeks to run the necessary models on your data. After that point, we'll automatically generate reports at the specified cadence.
If you want to change your report configuration (for example, the cadence or the day of the week you receive reports), or set up a custom configuration for individual users (for example, a different site or schedule for each recipient), please contact a Fiix representative.