Online introductory training

As part of our commitment to product education, we're pleased to offer monthly online introductory training. There are 6 different courses, designed to onboard new team members using the Fiix CMMS, or to give existing users a refresher on the basics. The courses focus on broader product knowledge rather than specific implementations, and they're run by a live facilitator who can help answer your questions.

And the best part: The training is entirely free! We offer it at absolutely no cost to you.

To attend an upcoming course, register using the links below. When you register, you'll receive a confirmation and a calendar invite. Can't make it to any of the scheduled courses? No problem! You can also view the recordings.

If you have any questions or encounter any issues, please contact our Training Manager, Joanne (



Registration link

Work orders

  • Managing guest requests

  • General work order process and flow

  • Scheduling work orders

  • Using the Fiix mobile app for work orders


Scheduled maintenance

  • Building and maintaining task groups

  • Creating scheduled maintenance and triggers

  • Nesting preventive maintenance schedules

  • Projecting and load-balancing preventive maintenance


Introduction to mobile

  • Logging in

  • Creating a work request

  • Viewing and completing a work order


Purchasing and RFQs

  • Managing suppliers

  • Creating and managing purchase requests

  • Creating and managing RFQs

  • Approving and sending purchase orders

  • Receiving purchase orders

  • Useful purchasing reports


Inventory, parts, and supplies

  • Creating new parts

  • Adding and managing parts locations

  • Managing bill of material (BOM) groups

  • Setting minimum quantities for parts

  • Consuming parts on work orders

  • Planning parts on preventive maintenance

  • Performing inventory counts

  • Useful reports


Basic reporting

  • Running pre-configured business reports

  • Making basic modifications to pre-configured reports

  • Creating a basic report


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