This article demonstrates how to configure Page Permissions to allow technicians to view both Work Requests and Work Orders when using the Fiix CMMS app.
Note that Technicians will also have access to assign Work Requests to themselves.
This feature is currently available on iOS only.
Step 1. Navigate to Settings > User Groups > Select the User Group
Step 2. Select Page Permissions > Work Orders
Step 3. Check ‘Can Access The 'Work Orders Administration' Page’ and Click 'Save'
See GIF below.
To assign a Work Request, thereby converting it to a Work Order in an active status (eg. Open, Assigned, etc.), check out this article: