Before you begin
Audience: Administrators
Plans: Enterprise
Version: v6 user management (what does this mean?)
Similar to the functionality already available for work orders and equipment, you can view a change log for user management activities in Audit Trail. This is helpful for auditing and troubleshooting, as it allows you to track down when (and by whom) specific changes were made.
To view the audit trail for user management:
- In the feature menu, click Audit Trail:
- Click the new User management tab:
- Use the Start date and End date fields to select the time period you want to include in the file.
- (Optional) To refine your results, apply any of the following filters:
- Users: Filters by which user record was changed.
- Event type: Filters by the type of change and type of record that was changed. For example, if you selected GroupCreatedEvent, the file would only include the creation of new user groups.
- Click Download.
You’ll receive a notification when the CSV file is downloaded successfully.
Tip
Details about each change are displayed as JSON events in the Event Data column. You can use built-in Excel tools to parse these events so that they're easier to read. To learn how, see the Parse the Event Data column in user management files section in Audit trail use cases.
To learn more this feature, see About audit trail and View the user management audit trail.