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What happens to my data when I leave?

Fiix will use its reasonable commercial endeavours to return any electronic content contained in your services to you in SQL format, if requested by you within 30 days of termination (a minimum 2-hour service charge applies in such cases).

These terms can be found in our Master Service Agreement.

Other options to retrieve your data before you leave:

  • If you have access to the database export feature, you can use it to to download a complete copy of your data. Your data will be exported as a ZIP archive containing a SQL dump of the database. 
  • If you do not have access to the database export feature, you can export most of your data manually using the export function. This can be done by selecting records and then clicking Export. This exports the selected data to a CSV file. This process can be repeated for the majority of the pages in the CMMS.

 

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