Why can't users access work orders?

Q: On the customers login they can see Work Orders but can't open them. How can I let them open them?


A.  This is most likely due to user group permissions. Admins are able to access all work orders.

If customers is a User Group you created, you may need to edit your customers User Group and change the Menu and Page Permissions to allow these users permission. See the user permissions video on the Support Videos page

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